🌸 Refunds & Returns Policy 🌸

At https://knitflare.shop, we take immense pride in the quality and craftsmanship of our handmade cotton rope baskets and organizers. If, for any reason, you’re not completely satisfied with your purchase, we’re here to help and make things right!

🕒 30-Day Return Policy

We offer a 30-day return window from the date you receive your order. If you’d like to return or exchange an item, please review the following guidelines:

✅ Eligibility for Returns

  • Items must be unused, unwashed, and in their original condition (no signs of wear or damage).
  • Original packaging and any included accessories or tags must be intact.
  • Custom-made or personalized products are non-refundable unless they arrive damaged or defective.

🚨 Items Not Eligible for Return

  • Sale or clearance items.
  • Custom or made-to-order items, unless they are faulty or damaged.

💳 Refund Process Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 5-7 business days.

🔄 Exchanges Want to swap your basket or organizer for something else? No problem! Exchanges follow the same 30-day policy. Just reach out to us, and we’ll assist you in finding the perfect replacement.

📦 How to Return Your Item

  1. Contact Us: Email us at [support email] or use our contact form to initiate your return. Please include your order number and reason for the return.
  2. Prepare Your Package: Carefully repack the item to prevent any damage during transit.
  3. Ship It Back: After we confirm your return request, we’ll provide you with the return address. Shipping costs for returns are the customer’s responsibility unless the item is damaged or defective.

🛠 Damaged or Defective Items

We carefully inspect each handmade item before shipping, but if your cotton rope basket or organizer arrives damaged or defective, please reach out to us within 7 days of delivery. We will gladly offer a replacement or full refund, including return shipping costs.

❓ Questions?

If you have any questions about our Refunds & Returns Policy, don’t hesitate to contact us at [email protected]. We’re here to ensure you have a seamless experience with https://knitflare.shop!